Welcome to Flower Bar
Thank you for shopping with us! By placing an order with Flower Bar, you agree to the following terms and conditions. Please read them carefully.
1. General Information
- Flower Bar is operated by [Your Business Name], located at [Your Address]. For any inquiries, please contact us at [phone number] or [email address].
2. Orders
- Order Confirmation: After placing an order, you will receive an email confirmation with the details of your purchase. Please review the information and contact us immediately if there are any discrepancies.
- Availability: All products are subject to availability. If an item is out of stock or unavailable, we will notify you as soon as possible and provide alternatives or a refund.
3. Payment
- Methods: We accept various payment methods, including credit/debit cards and [any other methods]. Payment must be completed at the time of purchase.
- Security: All transactions are processed securely. We use [payment processor or security measures] to ensure your payment information is protected.
4. Delivery
- Delivery Areas: We deliver to [list delivery areas or zip codes]. For delivery outside these areas, please contact us for availability and additional charges.
- Delivery Times: Delivery times are estimated and not guaranteed. We strive to fulfill orders as promptly as possible. Delays may occur due to unforeseen circumstances or high demand.
- Delivery Instructions: Please provide accurate delivery information. Flower Bar is not responsible for delays or non-delivery due to incorrect or incomplete address details.
5. Returns and Refunds
- Freshness Guarantee: We guarantee the freshness of our flowers at the time of delivery. If you receive flowers that are not in satisfactory condition, please contact us within 24 hours for a resolution.
- Returns: Due to the perishable nature of our products, we do not accept returns. If there is an issue with your order, please contact us promptly so we can address it.
6. Substitutions
- Flower Substitutions: In case of the unavailability of specific flowers, we may substitute with similar blooms of equal or greater value. We will make every effort to match the requested arrangement as closely as possible.
7. Cancellation Policy
- Order Cancellations: Orders may be canceled up to [time frame, e.g., 24 hours] before the scheduled delivery time. Cancellations made after this period may incur a [cancellation fee or no refund].
8. Privacy Policy
- Personal Information: We collect personal information necessary for processing orders and improving our services. Your information is stored securely and will not be shared with third parties except as required for order fulfillment.
9. Limitation of Liability
- Disclaimer: Flower Bar is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the affected products.
10. Amendments
- Changes to Terms: Flower Bar reserves the right to update or amend these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.
11. Governing Law
- Legal Jurisdiction: These Terms & Conditions are governed by the laws of [Your State/Country]. Any disputes arising from these terms will be resolved in the appropriate courts of [Your State/Country].
12. Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us at +917736756135 FRESH FLOWER PALAYAM, TRIVANDRUM